An effective and sustainable management of Facility Management services requires clear, consistent, and perfectly aligned technical documentation with the client’s objectives. BumaQ is responsible for the complete and qualified drafting of contracts and technical specifications, supporting companies, property managers, and real estate managers in defining and managing structured, transparent, and performance-oriented tenders.
Tailored approach, results-oriented
In compliance with the specific requirements and technical-economic objectives of the client, our technical-legal team is responsible for designing and formalizing the contractual documentation with a rigorous, independent consulting approach aimed at enhancing the real estate and plant assets.
We directly handle the drafting of:
- Contract draft: A legal document drafted clearly, comprehensively, and balanced, defining the obligations, rights, and responsibilities between the parties.
- Governance technical specification: Specifies the management methods of the contract, roles and responsibilities, communication flows, and the operational and strategic control system.
- Information system technical specification (CMMS/CAFM): Defines the characteristics of the information system supporting technical management (ticketing, asset register, intervention planning, reporting, SLA monitoring, etc.).
- Specific technical specifications for each service
We draft detailed technical specifications for each service area, ensuring operational clarity, quality standards, and regulatory consistency:
- Electrical maintenance
- HVAC maintenance (climate control and air treatment)
- Fire safety maintenance
- Building maintenance
- Plumbing maintenance
- Elevator maintenance
- TVCC systems and security systems maintenance
- Environmental hygiene and waste management
- Cleaning services
- Security and surveillance services
- Pest control
- Drainage services
- Snow removal
- Gardening (green space care)
Technical tools to support the contract
In addition to the specifications and contract draft, BumaQ develops all the necessary supporting technical documentation for full understanding and traceability of the service, including:
- Site/service matrix: Mapping of services per site and category.
- Asset list: Complete detail of the plant assets for transparent and preventive management of the property.
- Surface details: Precise delineation of the areas subject to services, useful for calculating, tracking, and measuring performance.
- SLA/KPI: Definition of service levels and measurable, objective performance indicators.
- Extra-contract price list: Unit prices for extraordinary work or services outside the contractual perimeter.
- Penalty system: A penalty scheme related to non-compliance with SLA/KPI, proportionate and transparent.
An independent partner by your side
Trusting BumaQ means relying on a truly specialized consulting company, capable of translating business objectives into concrete and measurable operational documents, ensuring effectiveness, control, and results.
We support every phase of the process, from initial design to contract management, with proven tools, regulatory expertise, and solid experience gained alongside large companies and multi-site organizations.
